FAQ’s
Ps4 repair FAQ’s
General Questions
- How do I order a PS4 repair service?
- Why should I order from Y.U. FixIt?
- I am local to Jersey City, NJ, can I drop my PS4 at your shop?
- Where is Y.U. FixIt located?
- What if my PS4 can’t be fixed?
- What payment methods do you accept?
- What issues does your flat rate repair fix?
- How do I know if my system has a sony factory seal?
- I don’t want a repair, can I sell you my PS4?
Shipping and Delivery Questions
- I ordered PS4 Repair Online, What happens now?
- How do you ship my PS4 back to me? Will I get Tracking?
- I am not located in the USA, can you still take my PS4?
- I am located in new Jersey, Do I still need to ship my PS4 to you?
- Is there insurance on shipments of PS4’s?
- Do I need to ship my cords and controllers?
Warranty Help & Questions
- Do your PS4 repairs come with warranties?
- What do you mean by repair warranty?
- What do I do if I need to redeem a PS4 warranty service?
Repair Service Questions
- How long do repairs take?
- What if my PS4 cannot be repaired?
- Will I lose all of my data and save games on my hard drive?
- Do I need to include my hard drive in my PS4?
- My disk is stuck in my PS4 blu-ray drive, What should I do?
- Do I receive my original PS4 back?
- If I opened my PS4 will Y.U. FixIt still repair it?
- Are the turnaround times guaranteed?
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